Privacy Policy
Visit Sri Lanka (https://visitsrilanka.top) is an independent travel information website operated by an individual based in Australia. This policy explains how personal information is handled when you browse our website or contact us.
Information we collect
Information you provide by email
If you contact us, we receive your email address, your name if provided, and any information or attachments included in your message. We use this information to respond to enquiries, review suggested corrections and manage correspondence.
Please avoid sending sensitive information such as passport copies, payment card details or medical records.
We do not currently offer a contact form or enable comments on this website.
Technical information
Our web server and the services used to deliver and protect the website may process technical information such as your IP address, browser type, requested pages, access times and security-related events.
This information helps us operate the website, investigate technical problems and protect against misuse.
Google Analytics
We use Google Analytics through the Site Kit plugin to understand how visitors find and use our website and to improve our travel guides.
Google Analytics may collect information including pages visited, interactions with content, referral sources, browser and device information, and approximate location. It uses cookies and identifiers to distinguish visits and produce usage reports.
For more information, see how Google uses information from sites that use its services and Google’s Privacy Policy.
Cookies and your choices
Cookies are small files stored on your device. Google Analytics uses cookies to measure website usage. Website functionality and security services may also use cookies, depending on the features involved.
You can manage, block or delete cookies through your browser settings. Blocking some cookies may affect website functionality.
Google also provides a Google Analytics opt-out browser add-on for supported browsers. This applies to Google Analytics and does not prevent information from being processed by other website services.
Cloudflare and website security
We use Cloudflare to help deliver and protect our website. Cloudflare may process information such as IP addresses, request details and traffic data to provide its services and detect malicious activity.
Depending on the security features in use, Cloudflare may set cookies associated with security checks or bot detection.
Learn more in Cloudflare’s Privacy Policy.
Email and service providers
Our contact mailbox is provided through Microsoft Outlook. Messages sent to us are processed and stored through that service. See the Microsoft Privacy Statement for information about Microsoft’s practices.
We use service providers to support website delivery, security, analytics and email. These providers process information as needed to provide their services.
Information may be processed outside Australia, including in countries where our providers operate. Their privacy policies explain more about their international processing arrangements.
We may also disclose information where required by law or where reasonably necessary to address fraud, security incidents or misuse of the website.
Advertising
Google AdSense is not currently active on this website. If we introduce advertising, we will update this policy to explain the relevant services, data use and visitor choices.
Links to other websites
Our guides link to external websites, including official travel resources and our sister website, Visit Jaffna.
When you follow a link, the destination website’s privacy practices apply. Please review its privacy policy before providing personal information. We do not currently embed videos on this website.
Keeping information
We keep correspondence for as long as reasonably needed to respond to enquiries, follow up corrections and maintain relevant records.
Technical and analytics information is retained according to the settings and policies of the systems used. Retention periods vary by the type of information and service.
Your requests and concerns
You can contact us to ask about personal information you have provided, request a correction or deletion, or raise a privacy concern.
We will review your request and respond as appropriate. We may need to verify your identity, and some information may need to be retained for legal or security reasons.
Changes to this policy
We may update this policy when our website, services or information-handling practices change. The latest version will appear on this page with an updated date.
Contact us
For privacy questions or requests, email:
This mailbox serves both Visit Sri Lanka and Visit Jaffna. Please mention visitsrilanka.top in your message so we can identify the relevant website.
Last updated: September 2026